FAQ
Water bottles
What to do if the bottle is leaking water or water is losing bubbles quickly?
The caps of Mysoda water bottles are made of wood composite or stainless steel, depending on the model. The caps each have a seal, which ensures that the bottle keeps bubbles for as long as possible.
If the bottle is leaking, proceed as follows:
- Check if the clear seal ring inside the cap is in place.
- If the seal has moved out of place, press it back into its proper position.
- If the seal is missing entirely, our customer service can supply you with a new one.
Taking off the bottom part of the water bottle
Mysoda water bottles produced before 2023 are designed in such a way that their bottom part, made of either wood composite or stainless steel, comes off to facilitate cleaning.
- To release the bottom, turn it clockwise.
- To fasten the bottom to the bottle again, make sure the bottom is aligned with the barbs on hte base of the bottle. Then rotate the bottom counterclockwise.
With which sparkling water makers are Mysoda glass bottles compatible?
The glass bottles can be used with Glassy sparkling water makers only.
It is not compatible with the other Mysoda models Woody, Ruby, Ruby 2, and Toby.
OTHER FREQUENTLY ASKED QUESTIONS
What material are Mysoda drinking bottles made of?
What material are Mysoda drinking bottles made of?
Mysoda offers two types of bottles: plastic (PET) and glass bottles. The plastic bottles are made of BPA-free plastic. The bottom and cap of the bottle are made of either wood composite or aluminium, depending on the model. The glass bottles for Mysoda Glassy are made of durable glass and have a cap of aluminium.
How can the drinking bottles be cleaned?
How can the drinking bottles be cleaned?
Plastic bottles should be washed with warm water and a mild dishwashing detergent. Glass bottles can be cleaned the same way or washed in the dishwasher.
Can Mysoda bottles be washed in the dishwasher?
Can Mysoda bottles be washed in the dishwasher?
Only Mysoda glass bottles can be washed in the dishwasher. Mysoda plastic bottles should only be cleaned by hand and will get damaged when put in the dishwasher. Plastic bottles that have been in the dishwasher must not be used for carbonation.
With which sparkling water makers are Mysoda water bottles compatible?
With which sparkling water makers are Mysoda water bottles compatible?
Our plastic water bottles are compatible with all Mysoda sparkling water makers. In addition, they can be used with devices produced by Wassermaxx, Aqvia, Sodapop, Drinkmate and Levivo. Mysoda glass bottles are only compatible with our Glassy model.
Can I use a Sodastream drinking bottle in my Mysoda sparkling water maker?
Can I use a Sodastream drinking bottle in my Mysoda sparkling water maker?
Sodastream drinking bottles are not compatible with Mysoda sparkling water makers due to a different locking mechanism. All Mysoda drinking bottles are compatible with all Mysoda sparkling water makers.
Are there glass bottles available for Woody, Toby, Ruby and Ruby 2?
Are there glass bottles available for Woody, Toby, Ruby and Ruby 2?
No, these sparkling water makers are not designed for the use with glass bottles. Due to the devices’ open design, they can, for safety reasons, not be used with glass bottles. You should only use original Mysoda bottles on your Mysoda sparkling water maker. Mysoda cannot be held responsible for any damage or injuries caused using another manufacturer’s bottle.
Does the glass bottle have a bayonet fitting?
Does the glass bottle have a bayonet fitting?
Mysoda glass bottle is designed based on the bayonet but the mechanism is a special design that does not fit to any other machine than Mysoda Glassy. This is a safety feature as carbonating in a glass bottle needs to happen inside a sealed container.
What should I know before using a Mysoda glass bottle?
What should I know before using a Mysoda glass bottle?
Do not place glass bottles in the freezer. Do not expose the bottles to extreme temperature changes like pouring hot water into a cold glass bottle. Do not wash glass bottle caps in a dishwasher or in hot water. Do not use the glass bottle if cracked,chippedor damaged in any way. In the rare cases that your glass bottle breaks during carbonation inside your device, do not open the device. Any broken glass particles will be safely contained inside the device. Please contact your local Mysoda customer serviceforassistance.
DIDN'T FIND WHAT YOU WERE LOOKING FOR?
Send us a message to info@mysoda.fi and we will answer you personally.