A woman is using a white-copper Ruby 2 soda maker to carbonate water

Product support

Whether you are setting up your device for the first time or need help solving a problem, this page offers everything from quick how-to videos and downloadable user manuals to step-by-step troubleshooting guides.

Simply select your Mysoda product to find answers to the most common questions. We’re here to help you enjoy fresh sparkling water at home — easily and reliably.

Select product