A woman is using a white-copper Ruby 2 soda maker to carbonate water

FAQ & TROUBLESHOOTING

Welcome to the Mysoda FAQ and Help Center, your go-to resource for getting the most out of your sparkling water maker. Whether you are setting up your device for the first time or need help solving a problem, this page offers everything from quick how-to videos and downloadable user manuals to step-by-step troubleshooting guides.

Having trouble with carbonation? Not sure which gas cylinder fits your model? Simply select your Mysoda product to find answers to the most common questions. We’re here to help you enjoy fresh sparkling water at home — easily and reliably.

CHOOSE YOUR PRODUCT

Latte Glassy sparkling water maker

Glassy
A white Woody sparkling water maker viewed from the front

Woody
A grayish (dove) Toby sparkling water maker viewed from the front

Toby
Silver Mysoda Ruby sparkling water maker viewed from the front

Ruby
A black and copper Ruby 2 viewed fromt he front#väri_black-copper

Ruby 2
A 1 litre Mysoda premium water bottle with silver bottom and cap made from aluminium#väri_silver

Water bottles
Two bottles of Mysoda drink mix, pineapple and pink grapefruit

Drink mixes
co2_pack_eur_60l

CO2 cylinders